PRIVACY POLICY
1. Please Read Carefully
This Online Privacy Policy describes how Upgraded Health MGMT (“we,” “us,” or “Company”) collects, uses, and shares information about you through our website(s), mobile application, and any related services (collectively, the “Services”).
This policy applies when you access or use our platform (the “Platform”), interact with our Services, or otherwise communicate with us.
2. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on our Platform and update the “Last Updated” date above.
We encourage you to review this policy periodically to stay informed about how we protect your information.
3. Confidentiality of Health Information
Upgraded Health MGMT understands that your health information is personal and sensitive. We are committed to protecting your privacy and handling your information in compliance with applicable laws.
Where applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and other relevant regulations.
We also enter into Business Associate Agreements with providers to ensure your health information is properly safeguarded.
4. Collection of Information
4.1 Information You Provide
We collect information you provide directly to us, such as when you fill out forms, contact us, or register for our Services. This may include:
- Name
- Gender
- Email address
- Mailing address
- Phone number
- Date of birth
- Payment and banking information
4.2 Children
We do not knowingly collect personal information from individuals under 18 without verified parental consent.
If you believe such information has been collected, please contact us at:
support@upgradedhealthmgmt.com
4.3 Information Collected Automatically
When you use our Platform, we may collect:
Account Information
Information used to create and manage your account.
Device Information
IP address, browser type, operating system, and device identifiers.
Usage Information
Pages visited, time spent, clicks, and interaction data.
Location Information
General (IP-based) or precise location (if enabled on your device).
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze usage
- Enhance security
We may also use:
- Web beacons (pixel tags)
- Analytics tools
- Mobile device identifiers
4.4 Information from Third Parties
We may receive additional information about you from partners, marketers, and other third parties and combine it with data we collect.
4.5 Aggregated or De-Identified Data
We may use anonymized or aggregated data that cannot identify you. This information may be used or shared without restriction as permitted by law.
5. Use of Information
We use your information to:
- Provide and improve our Services
- Process payments and transactions
- Communicate with you
- Personalize your experience
- Send updates, promotions, and service-related messages
- Analyze usage trends
- Detect and prevent fraud
- Comply with legal obligations
6. Sharing of Information
We may share your information:
- With service providers and partners
- With affiliates for business purposes
- During mergers, acquisitions, or business transfers
- To comply with legal requirements
- To protect rights, safety, and security
- With your consent
7. Opt-In and Communications
You may choose to receive marketing communications from us.
You can opt out at any time by:
- Clicking the “unsubscribe” link in emails
- Contacting us at: support@upgradedhealthmgmt.com
Note: You may still receive important administrative messages related to your account or services.
8. Social Media and Third-Party Platforms
If you interact with third-party platforms (such as social media), their privacy policies apply.
We are not responsible for the privacy practices of those third parties.
9. Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.
You provide information at your own risk.
10. Your Privacy Choices
10.1 Access and Updates
You may request to update or correct your information by contacting:
support@upgradedhealthmgmt.com
10.2 Cookies
Most browsers accept cookies by default. You can modify your settings to disable cookies, though this may affect functionality.
10.3 Advertising Preferences
You may opt out of interest-based advertising through industry tools such as:
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
10.4 Do Not Track
We currently do not respond to “Do Not Track” browser signals.
10.5 Third-Party Links
Our Platform may contain links to external websites. We are not responsible for their privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
support@upgradedhealthmgmt.com
12. Notice of Privacy Practices (PHI)
Upgraded Health MGMT is committed to protecting your Protected Health Information (PHI).
PHI includes information that identifies you and relates to your health condition, treatment, or payment for healthcare services.
12.1 Uses and Disclosures of PHI
We may use or disclose your PHI for:
- Treatment – Sharing information with healthcare providers
- Payment – Processing billing and insurance claims
- Healthcare Operations – Improving services and operations
We may also disclose PHI:
- With your authorization
- As required by law
- For public health and safety purposes
- For legal proceedings
- For research or oversight activities
12.2 Your Rights Regarding PHI
You have the right to:
- Request confidential communications
- Request restrictions on data use
- Access and obtain copies of your records
- Request corrections to your information
- Receive an accounting of disclosures
- Be notified of data breaches
- File a complaint without retaliation
To exercise any of these rights, contact:
support@upgradedhealthmgmt.com
Your Rights Are Protected
Upgraded Health MGMT complies with applicable laws, including HIPAA, to maintain the privacy and security of your health information and to provide you with this notice of your rights.